Who we are
This policy covers scaledmktg.com and the services provided by Scaled Marketing LLC ("Scaled Marketing," "we," "us"), a Meta ads agency based at 40 N Christian St, Suite 202, Lancaster, PA 17602. Scaled Marketing LLC was formerly known as Origin Platforms LLC.
If you have questions about this policy, email [email protected].
Information we collect
Information you give us
- Contact details when you book a call, fill out a form, text, call, or email us: your name, business name, email address, and phone number.
- Anything you choose to share with us on a call or in a message, such as how your business gets customers.
Information from clients
- Business details we need to run your campaigns, and access to your Meta business assets such as your ad account and Facebook page.
- Ad performance data and the lead information your campaigns generate (see "Leads we handle for clients" below).
- Billing details. Payments are processed by our payment processor. We do not store full card or bank account numbers.
Information collected automatically
- Basic device and usage information when you visit our site, such as browser type, IP address, pages viewed, and the site that referred you.
- Information collected by cookies, pixels, and similar technologies. See our Cookie Policy.
We only ask for what we need. Our booking form asks for your name, business, email, and phone number, and nothing more sensitive than that.
How we use it
- To respond to you, schedule calls, and send confirmations and reminders.
- To provide our services, including building, running, and reporting on your ad campaigns and delivering your leads to you.
- To bill for our services and keep business records.
- To send you texts and emails you've agreed to receive. You can opt out any time.
- To understand how people use our site and to measure and improve our own advertising.
- To protect our business, prevent fraud, and comply with the law.
Text messages (SMS)
If you give us your mobile number and agree to receive texts, we may send messages about your booked call, appointment reminders, replies to your questions, and updates about your account. If you separately agree to marketing texts, we may also send occasional offers and updates. Consent to receive texts is not a condition of any purchase.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. You can also email [email protected]. Full messaging terms are in our Terms of Service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all of the sharing described in this policy and will not be shared with any third parties.
How we share it
We do not sell your personal information. We share information only with service providers that help us run our business, and only as needed for them to do that work. These include:
- Our CRM, scheduling, and messaging provider (HighLevel, also known as LeadConnector), which powers our booking calendar, forms, texts, and emails.
- Our payment processor, for billing.
- Meta Platforms, to run and measure advertising.
- Our email and file storage provider.
- Website analytics providers, if enabled.
We may also share information if required by law, to protect our rights or the safety of others, or as part of a merger, sale, or transfer of our business.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all of the sharing described in this policy and will not be shared with any third parties.
Leads we handle for clients
When we run campaigns for a client, the homeowners who respond are that client's leads. We collect and handle that information on the client's behalf and only to deliver our services to them, such as adding leads to the client's CRM, sending automated follow-up texts and emails in the client's name, and reporting on results. We don't use our clients' leads for our own marketing and don't sell them. The client's own privacy policy governs how the client uses that information.
Cookies and tracking
We use cookies and similar technologies to keep the site working, understand how it's used, and measure our ads. Details and your options are in our Cookie Policy.
How long we keep it
We keep personal information for as long as we need it for the purposes above. For clients, that's generally the length of the engagement plus the time required to meet our tax, accounting, and legal obligations. You can ask us to delete your information at any time (see "Your choices and rights").
How we protect it
We use reasonable safeguards to protect your information, including limiting who can access it and using reputable service providers. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
Your choices and rights
- Access, correct, or delete: email [email protected] and we'll help. We may need to verify your identity first.
- Texts: reply STOP to any message.
- Email: use the unsubscribe link in any marketing email, or email us.
- Cookies and ads: see the options in our Cookie Policy.
Depending on where you live, you may have additional privacy rights under state law. We'll honor reasonable requests regardless of which state you live in, and we won't treat you differently for making one.
Children
Our site and services are meant for business owners and are not directed to anyone under 18. We don't knowingly collect personal information from anyone under 18. If you believe a minor has given us information, contact us and we'll delete it.
Changes to this policy
We may update this policy from time to time. When we do, we'll change the "Last updated" date at the top of this page. Significant changes will be communicated to clients directly.
Contact us
Scaled Marketing LLC
40 N Christian St, Suite 202
Lancaster, PA 17602
Email: [email protected]
Phone: 717-876-8465