Agreement to these terms
These Terms of Service ("Terms") apply to your use of scaledmktg.com and to the services provided by Scaled Marketing LLC ("Scaled Marketing," "we," "us"). By using our site, booking a call, or becoming a client, you agree to these Terms.
If you and Scaled Marketing sign a separate service agreement, that agreement controls wherever it conflicts with these Terms.
Our services
We provide Meta advertising services (Facebook and Instagram) for local service businesses. Depending on your plan, this includes setting up or auditing your ad account, writing scripts and ad copy, adding captions to footage you provide, launching and optimizing campaigns, sending leads into your CRM with automatic text and email follow-up, and weekly reporting.
No guarantee of results
We do the work described above with care, but we can't guarantee any specific number of leads, sales, revenue, cost per lead, or return on ad spend. Results depend on many things outside our control, including your market, your offers, your pricing, your reviews, how quickly you respond to leads, and changes to Meta's platform. Past results, including our case study, are not a promise of future results.
Fees and payment
- Management fee: $1,000 per month, unless a different rate is agreed in writing. Our founding client rate is $800 per month for the first three months, then $1,000 per month, and is offered to our first client only.
- Billing: the management fee is billed monthly in advance. The first month's fee is due before any work begins, including setup. There is no separate setup fee.
- Ad spend: paid by you directly to Meta, on your own payment method, with a minimum of $750 per month. Ad spend is separate from our fee. We never hold or mark up your ad budget.
- Late payment: if a payment is late, we may pause work until the account is current. The minimum term continues while work is paused.
Refunds and cancellations are covered in our Cancellation and Refund Policy, which is part of these Terms.
Term and cancellation
- Minimum term: three months from the start of service.
- After the minimum: service continues month to month. Either party may cancel with 30 days' written notice.
- Ending early: if you cancel during the minimum term, fees for the rest of the minimum term remain due.
- Our right to end service: we may end service if fees go unpaid, if these Terms are seriously broken, or if we're asked to run ads we believe are misleading, unlawful, or against Meta's policies.
Your responsibilities
- Give us accurate information and the account access we need.
- Provide footage and approvals in a reasonable time.
- Pay Meta for your ad spend and keep your payment method current.
- Respond to leads promptly. How you follow up and sell is your responsibility.
- Honor any lead's request to stop being contacted. Lead forms we build include consent to be contacted by text and email, and automated follow-ups are sent from your CRM in your business's name.
- Make sure the offers, prices, licenses, and claims in your ads are accurate and lawful.
- Get any permissions needed for footage of people or property you send us.
Meta's platform
Our services run on Meta's platforms and are subject to Meta's own terms and advertising policies. Meta may reject ads, limit delivery, restrict accounts, or change its tools and policies at any time. We'll work to resolve issues when they come up, but we're not responsible for Meta's decisions or outages.
Who owns what
- You own your ad account, Facebook and Instagram pages, leads, customer data, brand, and the footage you provide.
- Once paid for, the ad copy, scripts, and finished ads we create for you are yours to use.
- We keep our own methods, templates, processes, and know-how, which we use for other clients.
- We won't name you as a client or share your results publicly without your permission.
Confidentiality
We keep your business information, numbers, and account access confidential and use them only to provide our services. We ask that you keep our private materials, such as internal templates and processes, confidential too.
Text messaging terms
Program: Scaled Marketing sends text messages about booked calls, appointment reminders, replies to your questions, and account updates. If you separately opt in to marketing texts, we may also send occasional offers and updates.
- Consent: you agree to receive texts by checking the consent box on our forms or texting us first. Consent is not a condition of any purchase.
- Frequency: message frequency varies.
- Cost: message and data rates may apply.
- Opt out: reply STOP at any time to unsubscribe. You'll get one final confirmation message.
- Help: reply HELP, email [email protected], or call 717-876-8465.
- Carriers: mobile carriers are not liable for delayed or undelivered messages.
- Privacy: see our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Using our website
The content on this site, including text, design, and our logo, belongs to Scaled Marketing LLC. You may view and share it for personal or business reference, but not copy it to build a competing service or misrepresent it as your own. Don't misuse the site, attempt to break it, or use it for anything unlawful.
Disclaimers
Our site and its content are provided "as is." Information on this site is general and isn't legal, tax, or financial advice.
Limitation of liability
To the extent allowed by law, Scaled Marketing won't be liable for indirect, incidental, or consequential damages, including lost profits or lost business. Our total liability for any claim related to our services is limited to the management fees you paid us in the three months before the claim arose.
Indemnification
You agree to cover Scaled Marketing for claims arising from the offers, pricing, claims, footage, or other content you provide or approve, and from your own services to your customers.
Governing law
These Terms are governed by the laws of the Commonwealth of Pennsylvania. Any dispute will be handled in the state or federal courts located in Lancaster County, Pennsylvania.
Changes to these terms
We may update these Terms from time to time. Changes take effect when posted, with a new "Last updated" date. For active clients, changes to fees or the minimum term apply only after we've told you in writing.
Contact us
Scaled Marketing LLC
40 N Christian St, Suite 202
Lancaster, PA 17602
Email: [email protected]
Phone: 717-876-8465